Emma has changed our relationship with our dog, hugely for the better. We were making some errors, never having owned a dog before, that she was able to explain and help us correct. We were very anxious walkers, with an anxious dog pulling on the lead constantly and she advised a new harness and lead and new attitude to walking. She offered advice regarding diet, that helped change his behaviour and his wellbeing too. She came on walks with us and advised us what to look for in body language. She patiently helped us change our behaviour before a walk, when we would have a highly charged dog ready to pull us up the road, to a calm dog leaving the house anxiety free and calmly. She helped us with how to behave when visitors arrived, so that they werent knocked off their feet! And when we moved house Emma was there on the day to help him calm down and take him out for a stress relieving walk.
Emma communicates quickly and efficiently, always contacts us after visits, and even when weve not seen her for a while, to make sure all is OK. She does not clock watch and stays until she feels she has achieved what she wanted to from a training session.
She clearly loves what she does and is instinctive with animals.
My only regret is that we didnt meet her when Arnie was a puppy as the last 4 years would have been so different. People never visited us, our furniture was chewed up and ruined many times, we didnt walk him because it was so stressful and he was not a happy dog and we were not happy owners. That has changed completely now.